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How Lakes Mortgages has adjusted to COVID-19

COVID has certainly changed all our lives and how we work, but these changes have introduced us to a way of working that suits our clients and us far more. In fact, the lockdowns have enabled us to see more clients, with preparation of applications and decisions received also proving to be quicker.

Of course we love to meet our clients face to face, but Zoom has been our best friend…and why can’t it continue? It certainly gives our clients flexibility. If you’re juggling working at home and home schooling, out at work during the day or have any job that takes you out of normal hours, we’re happy to fit in around you.

We have a reputation built on happy clients through word of mouth, are a well-established local business built up over 25 years, and have an exceptional record of customer satisfaction – take a look at our testimonials! We have embraced the changes that COVID has brought to how we work – it's taken our efficiency to a whole new level.

We’ve never been 9 to 5, and know you may not be either; the power of Zoom allows us to see you at absolutely any time that suits you….and we do. So we’re available whenever you are.